Resolution requires being willing to see the other person's perspective, acknowledging that your view isn’t always the only view and committing to a mutually beneficial outcome. There is never a single right answer.
“Our role is to focus on the process of transformation, not to decide what the transformation should be. The outcome is up to the participants; our role is to guide them through the process toward agreement.”
– Hilary Bendon
Mediation and facilitated conversations provide an opportunity to resolve disagreements, disputes and conflicts in a way that minimizes contention and allows each individual the opportunity to share their perspective, be heard and come to a resolution that works for all.
A culture assessment provides a comprehensive look into your organizational culture, revealing what’s working and any systemic issues causing conflict and discontent. When companies have disengaged employees, a culture assessment allows the leadership to learn the causes and practical recommendations for change.
Leadership Teams- When leadership teams face challenges because of conflicting opinions, work styles or experience, we provide interventions to help the team become more effective and focused.
Groups- When individuals in a team have conflict, we can facilitate a conversation or mediate to create agreements around better ways of working together.
Executives- Conflict coaching enables managers and executives to lead their teams more effectively and to minimize harmful conflict within their teams.
Individuals- Conflict coaching for individuals offers strategies and techniques to help them minimize negative conflict in their interactions with others, recognize their emotions in the moment and manage those emotions for positive outcomes rather than disputes or conflict.
Early resolution of disagreements, discord, and disputes increase productivity, psychological safety, and employee engagement. We address conflicts and problems and offer insight into systemic issues that inhibit your organizational success. A Contract Ombuds is an independent, informal, confidential, and omnipartial resource in your workplace.
Leadership- Leadership teams often need guidance on how to work together effectively. We can help them build skills in sharing and receiving feedback, running effective meetings, planning strategically and tactically, and organizing themselves and their workforce for optimum effectiveness.
Team- Some teams, groups and departments in the workplace don't function together as well as they could. HXB helps to determine the individual strengths of the team members, the needs of the group and the tools for maximizing effectiveness.